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RESCO – A/C & Heat Privacy Policy

Last updated: November 4, 2026

R.H.M. Elite Services Inc., doing business as RESCO – A/C & Heat (\"RESCO,\" \"we,\" \"us\"), respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

Phone calls: Some calls to RESCO are answered by an AI phone assistant provided by IONOS. During those calls we may collect your name, phone number, service address, email, a description of your heating or cooling issue, and details about your system. Calls may be recorded or transcribed so we can follow up with you.
Website forms: When you use \"Get an Estimate,\" a contact form, or Client Login on our website, we collect the information you enter, such as your name, phone, email, address, and service request.
Service records: Information about the work we do for you, along with quotes, invoices, and payments.

How we use it

To respond to you, schedule service, and call you back
To provide quotes, perform work, and send invoices
To keep service records and improve our customer service

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run our business, such as our phone assistant provider (IONOS), our scheduling and invoicing software (Jobber), payment processors, and, if you ask for financing, the financing lender. We may also share it when the law requires.

How long we keep it

We keep your information as long as needed to serve you and to meet legal and accounting requirements.

Your choices

You can ask us to review, correct, or delete your information, or to stop contacting you, by emailing service@rescoac.com.

Contact us

RESCO – A/C & Heat (R.H.M. Elite Services Inc.)

825 S. Ridgewood Ave, Suite 2, Daytona Beach, FL 32114

(386) 308-1108 · service@rescoac.com

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Privacy policy

About us